Fb78's Privacy Policy — Your Information Fully Secured

1. Introduction & Scope of Policy

Fb78 (fb78.win) is a trusted online gaming platform serving players in Bangladesh and multiple other countries. Our Privacy Policy ("Policy") outlines our commitment and practices regarding the collection, use, storage, and protection of your personal information.

This Privacy Policy applies to fb78's website, mobile app, and all related services. By using our platform, you are deemed to have accepted this Policy. We strongly recommend reading it carefully before creating an account for the first time.

Fb78 follows the principles of international data protection standards such as the GDPR (General Data Protection Regulation). We believe you should have full control over your personal information.

• This Policy applies in both English and Bengali.
• You will be notified by email of any changes.
• Continued use of fb78 after any policy changes will be considered acceptance of the updated policy.

2. Information We Collect

Fb78 only collects information that is necessary for providing services, verifying accounts, and meeting legal obligations. We do not collect excessive or unnecessary data.

3. How Information Is Used

Fb78 uses your personal information only for specific, legitimate purposes. We never use your data beyond what it was originally collected for.

• Account Management: For registration, login, password recovery, and profile updates.
• Transaction Processing: To process deposits and withdrawals and maintain transaction records.
• Customer Support: To resolve your issues, handle complaints, and answer your questions.
• Security Assurance: To detect and prevent fraud, money laundering, and other illegal activities.
• Legal Obligations: To submit required reports to regulatory authorities.
• Personalized Experience: To show game suggestions and promotional offers tailored to your preferences.
• Responsible Gaming: To monitor gaming behaviour and identify potential signs of problem gambling.

4. Sharing Information with Third Parties

Fb78 never sells your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

• Payment Providers: To process transactions via mobile banking services such as Mobile Banking, Nagad, Rocket, and others.
• Technology Partners: With software and security service providers that support the platform.
• Law Enforcement: Upon request by authorities pursuant to a court order or legal obligation.
• Fraud Prevention: For limited data verification against industry-wide fraud prevention databases.

5. Cookies & Tracking Technologies

Fb78 uses cookies and similar tracking technologies on its website and app. These help improve your experience and ensure the platform functions properly.

You can manage cookies through your browser settings. However, disabling essential cookies may cause some fb78 features to not work properly.

6. Data Security Measures

Fb78 uses industry-leading technology and practices to protect your data. Our security is structured across multiple layers, so that if one layer is compromised, the others continue to keep you protected.

• SSL/TLS Encryption: All data sent from your browser to fb78's servers is secured with 256-bit SSL encryption.
• Two-Factor Authentication (2FA): OTP verification is used at login to provide an additional layer of security.
• Password Hashing: Your password is never stored in plain text; it is hashed using the bcrypt algorithm.
• Firewall & DDoS Protection: Enterprise-grade firewalls are in place to protect servers from external attacks.
• Regular Security Audits: Independent third-party security experts regularly audit fb78's systems.
• Restricted Access: Only authorized staff can access specific data required for their designated tasks.

7. How Long Data Is Retained

Fb78 does not retain your information longer than necessary. Retention periods vary by data type and are determined by legal requirements and the nature of the service.

• Account Information: For the duration of the active account and up to 5 years after closure.
• Financial Transaction Records: 5–7 years due to legal obligations.
• Customer Support Contact: 2 years after the issue is resolved.
• Log Files & Technical Data: 1 year for security analysis purposes.
• KYC Documents: Up to 7 years as required by regulatory obligations.

Once the retention period ends, data is securely deleted or anonymized so that you can no longer be identified.

8. Your Privacy Rights

Under fb78's Privacy Policy, you have the following rights regarding your personal information:

9. Protection of Minors

Fb78 strictly prohibits the use of its platform by anyone under the age of 18. Protecting the privacy of minors is something we take very seriously.

• Date of birth is verified at registration, and users under 18 are not permitted to create an account.
• Age is re-confirmed during the KYC verification process.
• If it is found that a minor has created an account, it will be closed immediately and any data collected will be deleted.
• If parents have any concerns, they can contact fb78 Support — action will be taken promptly.

10. Privacy Contact

If you have any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please contact fb78's data protection team.

If you believe fb78 has violated your privacy rights, please contact us directly first. We will make every effort to resolve the issue.